Testimonials from satisfied Vancouver Heating Customers

Ashton provided great service. Their representative, Patrick D. was excellent. On time, courteous, efficient, explained everything thoroughly and even did what he could to keep my bill down. Will definitely use Ashton again.

Patrick Dickinson attended our residence in the time specified by Ashton Dispatch: Ashton and Patrick met and exceeded their first commitment. Patrick attended residence produced his card, identified himself with photo and met my security requirement of allowing stranger into our residence, Second expectation met and exceeded rxequirement. Patrick explained process showed pricing and started his proactive cleaning of our furnace with knowledge and professionalism. He went over the entire process of his work with future recommendations. He exceeded all our expectations in his product knowledge, efficient work and effective written examination of our furnace. He provided information on our other services which we decided to move forward because of his great sales skills and product knowledge. We have used Bryan and Ashton since 1996 and have always found their staff to be helpful, honest and knowledgeable. Patrick Dickinson has an excellent personality and is a great ambassador for Ashton. I personally felt that Patrick really enjoyed working at Ashton's and his enthusiasm about his company was extremely refreshing, it is nice to hear a person providing positive comments about his company and fellow employees. Patrick is a very good example of how to complete a job and give his company his customer a favourable impression of him and his company. Thank you Ashton

Thanks to Tim for a great job in installing our new water tank. We appreciated the fast response time and completing the job on a Saturday. Tim obviously knows his trade well as he is most efficient and neat in his work. Ashton is set up well to respond to our problem. Thanks to everyone involved.

The workers where prompt and friendly did the work in the estimated time frame and cleaned up the work space after. They came back to fix some problems quickly after I informed them of the problems. I am very pleased with there work and would recommend Ashton Service Group to other people.

Service representative, Tom was onsite as scheduled and carried out the necessary servicing of our heating system as requested. Very professional as well as tidy and informative of the work being done. Satisfied with the work done as well as with the serviceperson. Thank you Ashton.

This company came out at a special request to assess & service as required, and proceeded with flying colours. They carefully & fully assessed our service complaint of a noisy heat-pump heating/air conditioning system, then proceeded to correct the problems as per their assessment process. The company completed the assignment successfully and fulfilled their promised mandate & followup, to the appreciation of both myself & our complainant, a good neighbour. A special thanks is deserved & high rating for their services, as promised.

I am very happy with the repairs made to my Carrier air conditioning system. The technician who serviced the system had all the specialty tools and equipment with him to do the job. The leak in the system was found and repaired in a short amount of time. I feel that the cost of the repair was reasonable.

I had a leak and called Ashton for a free estimate. The electric water tank was the problem. The technician was quick and professional. They allowed me to go pick up the tank and bring it back to save on the cost. When I got back it was installed quickly. Overall I was pleased with the quality of service.

We recently returned from an extended absence only to be greeted with a nasty and perplexing plumbing problem. The ASG took a reasoned and practical approach to finding the problem and remediating the situation in a reasonably short period of time. In short, great customer service was provided and we would be pleased to recommend ASG.